Privacy Statement

ISB Mobility is committed to respecting and protecting your privacy. We wish to be transparent on how we process your data and show you that we are accountable with the GDPR in relation to not only processing your data but ensuring you understand your rights as a client.

It is the intention of this privacy statement to explain to you the information practices of ISB Mobility in relation to the information we collect about you.

For the purposes of the GDPR the data controller is:

ISB Mobility
Contact details of ISB Mobility – 045 892 696 / 01 616 7079
When we refer to ‘we’ it is ISB Mobility
Please read this Statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

WHO ARE WE?
Here at ISB mobility we strive to give our customers best in mobility products and advice through our comprehensive combination of product knowledge and excellent customer service.

We have a complete product base to call from and through connection with the best manufacturers of mobility products both at home and abroad ISB mobility can guarantee to find the product that suits your needs.

PURPOSE FOR PROCESSING YOUR DATA
ISB Mobility will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. We collect your Data through our contact form and will only keep your information on file for as long as necessary. We will remove your data 15 days after the contact form is filled out.

We also ask for your email address and number on our chat if we are offline or you want to send an email. We will only keep this Data for as long as necessary. We only need this data to respond to your inquiry.

HOW WILL ISB MOBILITY USE THE PERSONAL DATA IT COLLECTS ABOUT ME?
ISB Mobility will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. We collect your Data through our contact form and will only keep your information on file for as long as necessary. We will remove your data 15 days after the contact form is filled out.

We also ask for your email address and number on our chat if we are offline or you want to send an email. We will only keep this Data for as long as necessary. We only need this data to respond to your inquiry.

In any event, ISB Mobility are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

MailChimp (The Rocket Science Group, LLC.)

MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC.  We use Mailchimp to build our customer newsletter list and to provide and email service to send marketing emails if opted in.

WHO ARE WE SHARING YOUR DATA WITH?
We do not share your personal data with any third-party service.

If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your explicit consent, unless we are legally required to do otherwise.

DATA SUBJECT RIGHTS:
ISB Mobility facilitates you, our clients, rights in line with our data protection policy and the subject access request procedure. This is available on request.

Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

Right of access: you have the right to request a copy of the information that we hold about you.
Right of rectification: you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten: in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing: where certain conditions apply to have a right to restrict the processing.
Right of portability: you have the right to have the data we hold about you transferred to another organisation.
Right to object: you have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling: you also have the right to be subject to the legal effects of automated processing or profiling.
Right to judicial review: in the event that ISB Mobility refuses your request under rights of access, we will provide you with a reason as to why.
All of the above requests will be forwarded on should there be a third party involved as we have indicated in the processing of your personal data.

ADDITIONAL INFORMATION WE ARE PROVIDING YOU WITH TO ENSURE WE ARE TRANSPARENT AND FAIR WITH OUR PROCESSING
Retention of your personal data
Data will not be held for longer than is necessary for the purpose(s) for which they were obtained. ISB Mobility will process personal data in accordance with our retention schedule. This retention schedule has been governed by our internal governance.

We Monitor third-party email marketing services for compliance, if one is used.

Complaints
In the event that you wish to make a complaint about how your personal data is being processed by ISB Mobility or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and ISB Mobility data protection representatives Data Protection Officer / GDPR Owner.

Additional Processing
If we intend to further process your personal data for a purpose other than for which the data was collected, we will provide this information prior to processing this data.

CONTACT US
Your privacy is important to us. If you have any queries, questions or comments regarding this Statement, please do not hesitate to contact us.